Effective date: 1 March 2023
This page (together with the General Terms, Privacy Policy, Acceptable Use Policy and any documents referred to within them) sets out the terms on which you may make use of our website (our "site"). Please read these terms carefully before using the site. By accessing or using our site, you confirm that you accept these terms of use and agree to comply with them. If you do not agree to these terms, you should not use our site.
We are The Webhosting Group Limited, a company registered in England and Wales (Company No. 10516712) with a registered office at c/o South West Tax, 55 Elm Road, Mannamead, Plymouth PL4 7AZ. We operate a number of hosting brands, including this website.
2.1 Access to our site is provided on a temporary basis. We may withdraw or amend the services or content on our site at any time without notice. We will not be liable if, for any reason, our site is unavailable at any time or for any period.
2.2 From time to time, we may restrict access to certain parts of our site, or to the entire site, to users who have registered with us.
2.3 If you choose, or are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential and must not disclose it to any third party. We reserve the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time if, in our opinion, you have failed to comply with these terms of use.
3.1 We are the owner or the licensee of all intellectual property rights in our site and in the material published on it. These works are protected by copyright laws and international treaties. All such rights are reserved.
3.2 You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference. You may also draw the attention of others within your organisation to material posted on our site.
3.3 You must not modify the paper or digital copies of any materials you have printed or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences, or graphics separately from the accompanying text.
3.4 Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
3.5 You must not use any part of the materials on our site for commercial purposes without first obtaining a licence from us or our licensors.
3.6 If you print, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately. You must, at our option, return or destroy any copies of the materials you have made.
4.1 The materials on our site are provided for general information only and are not intended to amount to advice on which you should rely. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of its contents.
5.1 We aim to update our site regularly and may change the content at any time. If necessary, we may suspend access to the site or close it indefinitely. Any material on our site may be out of date at any given time, and we are under no obligation to update it.
6.1 Except where otherwise provided under a contract between you and us incorporating our terms and conditions of supply, the material on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, our group companies and any third parties connected to us expressly exclude:
6.1.1 all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;
6.1.2 any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site, or in connection with the use, inability to use, or results of the use of our site, any websites linked to it, and any materials posted on it. This includes, without limitation, liability for:
6.1.2.1 loss of income or revenue;
6.1.2.2 loss of business;
6.1.2.3 loss of profits or contracts;
6.1.2.4 loss of anticipated savings;
6.1.2.5 loss of data;
6.1.2.6 loss of goodwill;
6.1.2.7 wasted management or office time;
and any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
6.2 Nothing in these terms affects our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
7.1 We process information about you in accordance with our Privacy Policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
8.1 Contracts for the supply of our services (including hosting services and domain name registration services) formed through our site, or as a result of visits made by you, are governed by our terms and conditions of supply.
9.1 You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or any other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which it is hosted, or any server, computer or database connected to our site or used to provide our services. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.
9.2 By breaching this provision, you may commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and will co-operate with them by disclosing your identity. In the event of such a breach, your right to use our site will cease immediately.
9.3 We will not be liable for any loss or damage caused by a denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, programs, data or other proprietary material due to your use of our site or your downloading of any material posted on it, or on any website linked to it.
10.1 You may link to our site provided the link is made in a way that is fair and lawful and does not damage our reputation or take advantage of it. You must not establish a link in a manner that suggests any form of association, approval or endorsement on our part where none exists.
10.2 You must not establish a link from any website that you do not own.
10.3 Our site must not be framed on any other site. We reserve the right to withdraw linking permission at any time without notice. Any website from which you link must comply fully with the content standards set out in our Acceptable Use Policy.
10.4 If you wish to make any use of material on our site other than as permitted above, please contact us via a support ticket from within your client area.
11.1 Where our site contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the content of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
12.1 The courts of England and Wales will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site. However, we retain the right to bring proceedings against you for breach of these terms in your country of residence or any other relevant jurisdiction. These terms of use are governed by English law.
13.1 “Web Hosting Group”, “WebHosting Group”, “The Web Hosting Group”, “Web Hosting Wales”, “Green Web Hosting”, and other current or future trading names are trading names of The Webhosting Group Limited, a company registered in England and Wales (Company No. 10516712) with a registered office at c/o South West Tax, 55 Elm Road, Mannamead, Plymouth PL4 7AZ.
14.1 We may revise these terms of use at any time by amending this page. You are expected to review this page periodically to take notice of any changes, as they are legally binding on you. Some provisions within these terms may also be superseded by notices or policies published elsewhere on our site.
15.1 If you have any concerns about material that appears on our site, please contact us via a support ticket within your client area or by using one of the contact methods provided on our website.